Gotomeeting Dmg File

  1. Gotomeeting Dmg File Extension
  2. Gotomeeting Dmg File Format
  3. Gotomeeting Dmg Files

HELP FILE

How do I install GoToMeeting on a Mac?

Installing the GoToMeeting desktop app onto your computer allows you to get the most out of your meeting. When you start or join a meeting from the desktop app, the GoToMeeting software download will begin automatically.

Click the 'GoTo Opener' file in the browser’s Downloads window, or click on it in your user dock (or click Start Session to download again, if needed). Mozilla Firefox® Click OK when prompted, or you can select Save File then click OK to save the GoTo Opener.dmg file. You can install the GoToMeeting software using the GoToMeeting DMG file if you're on a Mac and having trouble downloading GoToMeeting automatically. Using the GoToMeeting DMG file with your corporate plan makes it easy to deploy GoToMeeting across a large corporate environment. Are you on a Windows computer? See Install via MSI.

File Name: TryGoToMeetingFree.dmg; Author: Citrix Online; License: Freeware (Free) File Size: 543 Kb; Runs on: Mac OS X 10.4 or later; GoToMeeting v.4.0. GoToMeeting is an online meeting solution. Now it's even easier and more affordable to conduct on-the-fly or scheduled Web-based presentations, product demos, training and collaboration. GoTo Opener.dmg. File will download onto your computer. Depending on your browser, click the file to download as follows. Google Chrome - Click GoTo Opener.dmg in the lower download toolbar. Mozilla Firefox - Make sure 'Open with' is selected and click OK.

If you are on a Windows computer, see Steps for Installing on Windows.

About the installation package

Once the desktop app is installed, you can join and start meetings more quickly by avoiding the extended download process. When you install GoToMeeting, you will download 2 parts of the software to your computer.
  • GoToMeeting desktop app – This is the main app that you use to join and start meetings.
  • GoTo Opener – This is the 'helper' application that launches you into active meetings.

Download the desktop app

  1. Make sure you are on a supported operating system by checking your system's compatibility automatically or viewing the system requirements.
  2. Click the Download button to get started.
  3. The GoTo Opener.dmg file will download onto your computer. Depending on your browser, click the file to download as follows. If you've downloaded this file before, some or all of the next steps will be skipped. In this case, you can go straight to joining or starting a meeting from the desktop app.
    • Google Chrome – Click GoTo Opener.dmg in the lower download toolbar.
    • Mozilla Firefox – Make sure 'Open with' is selected and click OK.
    • Apple Safari – Click the Download icon in the upper toolbar and double-click GoTo Opener.dmg in the drop-down list.
  4. To complete the GoTo Opener.dmg file download, double-click the GoTo Opener app in the window and then Open. Select the 'Don't warn me when opening applications on this disk image' check box to avoid being prompted with the dialog again.
  5. The GoTo Opener will automatically launch and open the GoToMeeting Suite, which means you've successfully installed the desktop app!
    • To join someone else's meeting, enter the meeting ID or meeting room name and click Join.
    • To log in to your organizer account and manage your meetings, click Meet Now, Schedule Meeting, or My Meetings. This will prompt the Sign In window.

Join or start your first meeting from the desktop app

Once you have installed GoToMeeting and attempt to join or start your first meeting, you may be prompted with an additional dialog from the web browser requesting permission to open GoTo Opener.
  1. Launch the GoToMeeting desktop application.
  2. Join or start a meeting from the GoToMeeting Suite.
    • To join someone else's meeting, enter the meeting ID or meeting page name and click Join.
    • To start your own meeting as the organizer, click Meet Now to start an instant meeting or My Meetings to start a previously scheduled meeting. If prompted, sign in to your account.
  3. Depending on the web browser you're running, complete the permission prompt as follows.
    • Google Chrome – Click Open GoTo Opener. Select the 'Remember my choice for GoToOpener links' check box to avoid being prompted by the dialog again.
    • Mozilla Firefox – Click OK. Select the 'Remember my choice for GoTo Opener links' check box to avoid being prompted by the dialog again.
  4. When prompted, click Open.
  5. You'll be launched into your meeting!
Related Articles
  • Download GoToMeeting Now
  • How do I install GoToMeeting on Windows?
  • Install via MSI (Windows)
  • Install via DMG (Mac)
  • Installation Guide for MSI (Windows)
  • How do I uninstall GoToMeeting?
  • How do I automatically install updates?
  • How can I get more help with downloading GoToMeeting?
  • Are there installation tips for Mozilla Firefox? (Windows)
  • Installation Tips for Mozilla Firefox (Mac)
  • Installation Tips for Internet Explorer (Windows)
  • Installation Tips for Google Chrome (Mac)
  • Installation Tips for Google Chrome (Windows)
  • Installation Tips for Safari (Mac)

HELP FILE

Download and Install GoToAssist Expert Desktop App (Mac)

When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer. By running this installation package and leaving the applications installed, you will be able to quickly and easily start sessions and re-install the application, if needed.

Note: These instructions apply to Mac agents only. For instructions that apply to Windows agents, please see Download and Install GoToAssist Expert Desktop App (Windows) for more information. Additionally, you can view the System Requirements for Agents.

Download the GoToAssist Expert Desktop Application for Mac

Note: Agents will be prompted to log in with their account credentials once the application has installed. For detailed installation instructions, please see below.

About the installation package

The installation package includes the following components:

  • GoToAssist Expert desktop application
    This is the main software that you use to host support sessions and connect to your devices (i.e., unattended support computers).
  • GoTo Opener application
    This 'helper' application downloads as the GoTo Opener.dmg, then installs as the GoTo Opener application. This application is required to install and launch the GoToAssist Expert desktop application. It must be installed on your computer, even if the GoToAssist Expert application is already installed.

    Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app. We don’t recommend that you do this if you frequently start sessions from the web.

How to download the GoToAssist Expert desktop application instantly

  1. Open a web browser.
  2. Go to www.fastsupport.com/download/repDownload.
    • If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
    • If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).
  3. Continue to instructions for each web browser to complete the download and installation steps.

How to download the GoToAssist Expert desktop application from the web

You must log in to your account first to install the GoToAssist Expert desktop application.

  1. Log in at http://up.gotoassist.com.
  2. On your Dashboard, click Start session.
  • If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
  • If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).

Gotomeeting Dmg File Extension

  1. Continue to instructions for each web browser to complete the download and installation steps.

Instructions for each web browser

Once you have downloaded the GoTo Opener.dmg, you can complete the installation steps for the browser you are using, as follows:

Dmg

Apple Safari

  • Click the 'GoTo Opener' file in the browser’s Downloads window , or click on it in your user dock (or click Start Session to download again, if needed).

Mozilla Firefox®

  • Click OK when prompted, or you can select Save File then click OK to save the GoTo Opener.dmg file to your Downloads folder. To access your Downloads folder, click the Download icon in the upper right navigation of the web browser, then click on the file to open. If needed, click Start Session to download again.
Gotomeeting Dmg File

Google Chrome™

  • When the download finishes, click the GoTo Opener.dmg file at the bottom of the page to open the file (or click Start Session to download again if needed).
  1. When the GoToAssist Opener window opens, double-click the GoTo Opener icon .
  2. You will see a message noting that ' GoTo Opener' is an application downloaded from the internet. If preferred, enable the 'Don't warn me [...]' check box, then click Open to continue. The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers.

    Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don’t recommend that you do this if you frequently join sessions, as you will lose the benefit of faster join times.

  3. If prompted, log in to the GoToAssist Expert desktop application.

Gotomeeting Dmg File Format

Gotomeeting Dmg File

Gotomeeting Dmg Files

  1. The GoToAssist Expert desktop application will launch the Viewer window with a new support session (if enabled by your account admin), otherwise a blank window is displayed. See Use the GoToAssist Expert Desktop App (Windows) for next steps.