Connectwise control Remove ScreenConnect or ConnectWise Control from Windows / Mac / Linux For Windows From the 'Add/Remove Programs' area of the Control Panel, remove the entry, 'ScreenConnect Client (xxxxxxxxxxxxxxxx)' where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation. Remove ScreenConnect or ConnectWise Control from Mac, Window and Linux. For windows you can remove it from Control Panel or from the command prompt as Administrator. Click here to use ConnectWise Automate™ Agent Uninstaller. Manually make changes on the machine. Changes have to be made at four different locations on the local machine in the following order. Click Start, and select Control Panel. Select Administrative Tools. Click here to use ConnectWise Automate™ Agent Uninstaller. Manually make changes on the machine. Changes have to be made at four different locations on the local machine in the following order. Click Start, and select Control Panel. Select Administrative Tools.
Removing Labtech from a computer can be very tedious.
It installs to the following location:
C:WindowsLTSVC
Stop processes and services with names including labvnc,LTSVC,LTSvcMon,LTTray
Run MSCONFIG and locate and disable services from startup.
Open elevated commmand prompt
sc delete LTService
sc delete LTSvcMon
sc delete labvnc
Reboot machine to confirm removal.
3 Comments
- ChipotleEeveen Oct 31, 2016 at 08:43pm
Or as some clients call it 'The little green man in the task bar'
- Serranomattburakowski Aug 22, 2017 at 12:49pm
I've had better success by doing the following:
From an elevated command prompt, run:
wmic product where 'name like 'labtech%%' call uninstall /nointeractive
sc delete ltservice
sc delete ltsvcmon
Sc stop ltservice
sc stop ltsvcmonThen remove the following registry keys and all sub-keys/values:
HKLMSOFTWARELabtech
HKLMSOFTWAREWow6432NodeLabtech - SonoraCoNiGMa Apr 1, 2020 at 08:20pm
We had ConnectWise installed on our systems previously, which is a LabTech application. It installed a program called 'ScreenConnect Client' with a random series of numbers and letters after. We had to use this batch file to remove it.
@echo off
wmic product where 'name like 'ScreenConnect Client%%' call uninstall /nointeractive
sc config ltsvcmon start= disabled
sc config ltservice start= disabled
sc config labvnc start= disabled
sc stop ltsvcmon
sc stop ltservice
sc stop labvnc
taskkill /IM LTTray.exe >nul
sc delete ltsvcmon
sc delete ltservice
sc delete labvnc
reg delete 'HKLMSOFTWARELabTech' /f
reg delete 'HKLMSOFTWAREWow6432NodeLabTech' /f
rmdir /s /q C:WindowsLTSvcThere may also be some residual files in the Windows Temp folder as well that you may want to delete or clear.
Note: Use these steps for Windows programs. If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.
The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys.
Connectwise Control Mac Manual Uninstall Tool
First, you'll need to download the troubleshooter.
If you see the File Download box when you start downloading, select Run or Open.
The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code. To access the code, you'll need a tool for reading MSI files—which is typically available to IT professionals. You'll find the product code in the property table of the MSI file.
What it fixes
The troubleshooter helps fix problems that:
Corrupt registry keys on 64-bit operating systems.
Corrupt registry keys that control the update data.
Prevent new programs from being installed.
Prevent existing programs from being completely uninstalled or updated.
Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.
Runs on
Windows 10
Windows 8.1
Windows 8
Windows 7